About Us

Empire Garage Door

Company Overview

At Empire Garage Door, we pride ourselves on being the leading provider of comprehensive garage door services in Houston and the surrounding areas. With years of experience in the industry, we have built a solid reputation for delivering high-quality products, exceptional customer service, and expert craftsmanship. Our mission is to ensure that every garage door we install, repair, or maintain operates smoothly and safely, providing our customers with peace of mind and enhancing the security and aesthetics of their homes.

Our Story

Empire Garage Door was founded on the principles of integrity, quality, and customer satisfaction. Our journey began with a small team of dedicated professionals who shared a vision of providing reliable and affordable garage door solutions to homeowners. Over the years, our commitment to excellence has allowed us to grow and expand our services, becoming a trusted name in the community. Today, we are proud to serve a wide range of customers, from residential homeowners to commercial property managers, offering tailored solutions to meet their unique needs.

Our Team

Our team of skilled technicians and customer service representatives is the backbone of Empire Garage Door. Each member of our team brings a wealth of knowledge and experience to the table, ensuring that every project is completed to the highest standards. We invest in continuous training and development to keep up with the latest industry advancements, allowing us to provide innovative solutions and exceptional service. Our friendly and professional staff is always ready to assist you, from the initial consultation to the final inspection.

Our Values

  • Customer Satisfaction: Our customers are at the heart of everything we do. We strive to exceed their expectations by delivering top-notch service and quality products.
  • Integrity: We believe in honesty and transparency in all our dealings. Our customers can trust us to provide fair pricing, reliable services, and honest advice.
  • Quality: We are committed to using the best materials and employing skilled craftsmanship in all our projects. Our focus on quality ensures that our installations and repairs stand the test of time.
  • Innovation: We embrace new technologies and innovative solutions to stay ahead of the curve. This allows us to offer cutting-edge services that enhance the functionality and security of your garage doors.

Community Involvement

At Empire Garage Door, we believe in giving back to the community that has supported us over the years. We actively participate in local events, sponsor community programs, and support charitable organizations. Our goal is to make a positive impact in the lives of our neighbors and contribute to the well-being of the community.

Explore Our Frequently Asked Questions

Got Questions? We Have Answers!

A: It is recommended to have your garage door serviced at least once a year. Regular maintenance ensures that all parts are functioning correctly and can prevent minor issues from becoming major problems. Our professional technicians can perform a comprehensive check-up and provide necessary adjustments or repairs to keep your door operating smoothly and safely.

A: We install a variety of garage doors, including traditional, carriage-style, contemporary, and custom designs. We offer doors made from different materials such as steel, wood, aluminum, and composite to match your home's architectural style and your personal preferences. Our team can help you select the best option that combines aesthetics, functionality, and security.

A: Common signs that your garage door needs repair include unusual noises (grinding, squeaking, or banging), slow or jerky movements, difficulty opening or closing, and visible damage to the door or its components (springs, cables, rollers). If you notice any of these issues, it's important to contact a professional for an inspection to prevent further damage or safety hazards.

A: Yes, we offer emergency repair services for urgent garage door issues. Whether your door is stuck, off-track, or experiencing a critical malfunction, our technicians are available to provide prompt and reliable repairs. We understand that garage door problems can happen at any time, and we're here to help ensure your home's security and accessibility.

A: If your garage door opener is not working, first check the power source and remote batteries. If those are functioning properly, it could be an issue with the opener itself or its connection to the door. Common problems include misaligned sensors, worn-out gears, or programming issues. Contact us for a professional diagnosis and repair to restore your opener's functionality.

A: In many cases, a single damaged panel can be replaced without the need to replace the entire door, especially if the rest of the door is in good condition. Our technicians can assess the damage and determine if a panel replacement is a viable solution. Replacing a single panel can save you time and money while restoring the appearance and function of your door.

A: The installation of a new garage door typically takes between 3 to 6 hours, depending on the complexity of the job and the type of door being installed. Our team will work efficiently to ensure minimal disruption to your day while ensuring the door is installed correctly and safely. We also provide a thorough inspection and testing to confirm proper operation.

A: We offer comprehensive warranties on our garage doors and services. The specific terms and duration of the warranty can vary depending on the product and service provided. Generally, our warranties cover manufacturing defects, parts, and labor for a specified period. Please contact us for detailed information on the warranty applicable to your purchase or service.

A: Yes, all our technicians are fully certified, trained, and insured. We ensure that our team members have the necessary skills and qualifications to perform garage door installations, repairs, and maintenance to the highest standards. Our commitment to professional development and safety ensures that you receive reliable and expert service every time.

A: Regular maintenance is key to ensuring the longevity of your garage door. This includes periodic lubrication of moving parts, checking and tightening hardware, inspecting the door balance, and testing the auto-reverse safety features. Our technicians can provide a thorough maintenance service and offer tips on how to keep your garage door in optimal condition between professional visits.

WHY CHOOSE US

Trust The Professionals For a Reliable Work and Permanent Solution.

There are many Garage Door Installation and Repair Companies. Still, Empire Garage Door is special due to the following value-adding features that make us stand out in the competition.

Testimonials

What Our Customers Are Saying

At Empire Garage Door, we take pride in delivering top-notch service and quality products. Don’t just take our word for it – hear from our satisfied customers who have experienced our commitment to excellence firsthand. Read their testimonials to learn why we are the trusted choice for all your garage door needs.

"My garage door remote stopped working, and it was a real inconvenience. The technician, thankfully, arrived quickly, diagnosed the issue, and fixed it efficiently. They reprogrammed the remote, and now everything works flawlessly. I’m impressed with the service and would recommend them to anyone!"

— David Cohen

“We had an excellent experience from start to finish. The technician arrived on time, quickly diagnosed the issue with our garage door opener, and had it working perfectly in no time. Professional, efficient, and friendly service!”

— Sarah L.

"When my garage door went off track, I was really concerned about the repairs. The technician was professional and made the whole process easy, even assisting with permits. Now my garage door is back to normal, and I’m extremely satisfied with the result!"

— Rachel Goldstein

“We recently had Empire Garage Door replace the springs on our garage door, and we couldn't be happier. The team was knowledgeable and thorough, ensuring everything was safe and functioning properly before they left. Highly recommend them for any garage door needs.”

— John M.

"My garage door rollers were making awful noises and causing jerky movements. The technician replaced the rollers and checked everything to ensure it was in good condition. The door is now smooth and quiet again. The service was fantastic!"

— Sarah Levine

“Our garage door went off track, and we called Empire Garage Door for help. They responded promptly, provided a clear explanation of what needed to be done, and completed the repair quickly. Excellent service and fair pricing – we'll definitely use them again!”

— Emily R.

Locations

Service Areas

Empire Garage Door proudly serves the Bay Area and surrounding regions, offering expert services including installation, repair, maintenance, and replacement. Our team ensures prompt, reliable, and professional assistance for all your garage door needs.

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WE STOCKS AND ARE FAMILIAR WITH ANY GARAGE DOOR BRAND

We Accept All Type Of Payments